Privacy Policy

Last updated: May 3, 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, and business name when you submit a form or request a strategy call.
• Communications — messages you send us via email, chat, or contact forms.
• Business information — details about your business you share during consultations.

We also automatically collect certain information when you visit our website:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and cookie data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our services, updates, and promotional materials (with your consent)
• Improve and optimize our website and services
• Comply with legal obligations
• Prevent fraud and protect the security of our platform

3. SMS / Text Messaging

If you provide your phone number and consent to SMS communications, you agree to receive text messages from Vona Systems related to your inquiry or services. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

We do not sell or share your phone number with third parties for their marketing purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — trusted third parties who assist us in operating our website and conducting our business (e.g., CRM platforms, email providers), subject to confidentiality agreements.
• Legal requirements — when required by law or to protect our rights and safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise these rights, contact us at help@vonasystems.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: help@vonasystems.com